Who we are

Ciel Yunnan is a travel agency in Yunnan, our website address is: https://cielyunnan.uk.

At Ciel Yunnan we are committed to protecting and respecting your privacy, whilst striving to provide the very best user experience. We work very hard to keep your information safe and we want our services to be safe and enjoyable for everyone. We follow strict security procedures on how personal information is stored and used and who sees it to help stop any unauthorized person from getting hold of it. We also recognize that it is important for you to understand how we use your personal information.

Different types of cookies we use, explained

Strictly necessary cookies

These are cookies we need to make our website work; they can’t be switched off. They’re usually only set when you request something via our website, such as setting your privacy preferences or filling in a form. These cookies don’t store any information that could identify you.

You can set your browser to block or alert you about these cookies, but this will disable some parts of our website.

Performance cookies

These cookies look at how you prefer to use our website, for example how you like to move about and which pages you find most enjoyable. Performance cookies record your preferences, which we can use to improve the performance of our website.

These cookies only collect aggregated information and they don’t allow us to work out who you are or target you in any way. Not allowing these cookies prevents us from knowing you’ve visited our website.

For example, some of the performance cookies we use are provided by Google Analytics. You can find out more about how Google Analytics uses your data here: https://support.google.com/analytics/answer/6004245?hl=en

Functional cookies

We use these cookies to provide new tools for you to use on our website, and to offer you a personalized experience. They might be set by us or by a third-party who appears on our website.

Not allowing these cookies could stop our website working fully for you.

For example, we use cookies associated with LiveChat, the platform which allows us to communicate with visitors to our website.

Targeting cookies

Our advertising partners might set these cookies to build a profile of your interests, so they can show you relevant adverts on other websites you visit elsewhere on the internet.

These cookies don’t store your personal information directly, but they do identify your browser and the device you’re using to browse. Not allowing these cookies will mean you’re shown less targeted advertising (though you will still see adverts).

For example, our website features targeting cookies from Facebook to help collect information for advertising purposes.

Which cookies do we use?

Like most websites, we use both first-party cookies set by us and third-party cookies set by third parties we work with (such as Google and Facebook), for several reasons, such as making our website to work properly and easier to use, providing the best possible user experience, improving the performance of our website, providing richer features, and also for analytical and marketing purpose as detailed below.

On the Ciel Yunnan website, we use the following audience measurement cookies: Google Analytics

 We use are provided by Google Analytics. You can find out more about how Google Analytics uses your data here: https://support.google.com/analytics/answer/6004245?hl=en

How can I control cookies?

You can decide whether to accept cookies or not, and you can control cookies by using the browser controls.  Web browser controls do vary, but your browser’s help menu will tell you how you can refuse cookies. If you reject all cookies, it might result in our website no longer working fully for you. For example, if you are using the following browsers, the options are here:

IE: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform=Desktop&hl=en   

Firefox: https://support.mozilla.org/en-US/products/firefox/privacy-and-security

You can learn more about cookies and how to reject cookies using different types of browser by visiting https://www.youronlinechoices.com/uk

Contact information

Ciel Yunnan

488 Huancheng Dong Road, Kunming, Yunnan, Chine

Telephone: ++ 86 (871) 63 58 94 66

Email:  cielyunnan@gmail.com